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How to manage emotional reactions in emergency situations

FIRE PREVENTION COURSE REFRESHER HOURS 81/08

THURSDAY 18 SEPTEMBER 2025
09:15 - 11:15

COURSE ROOM 3

PAV. B – LANE B1

Edited by: Istituto INFORMA

The perception of risk depends on rational factors, such as the use of probability and logic, but also strongly on emotions.
Emotions play an important role both in understanding the extent of the risk and in perceiving it.
Furthermore, in emergency situations, emotions can decisively determine the outcome.
This is why emotional intelligence is of essential importance for those responsible for safety.
It is the factor that makes the difference.
Knowing it and knowing how to train it is therefore fundamental.
The training course illustrates the essential communication tools for understanding others, gaining their attention and changing their perception of risk, even in emergency situations.

Valid as a 2-hour refresher course in accordance with Legislative Decree 81/08, in collaboration with the University of Roma Tre

Speakers:
Dr. Claudio Calì, Expert in public relations and communication. In this field, he works as a trainer in specific courses and as a consultant, working with professionals, managers, public institutions and private companies. For the latter, he also intervenes in the context of internal communication in order to improve the work climate and the organizational well-being. He also gives communication courses in the field of occupational health and safety (updates and legal qualifications) on the topics of technostress, persuasive communication and organisational well-being. He is a civil mediator.

€ 30,00 (+IVA)